Playoneer Support

Box Jam! is free to play, but in‑game items can be purchased. To avoid accidental purchases, edit the purchase restrictions on your device. Apple and Google provide instructions on restricting in‑a...

If you’re stuck on a level, try to use boosters strategically. With the correct strategy and boosters you will eventually pass the level, you got this!

Payment information is managed by your app store. Use your Apple or Google account settings to change or remove your payment methods

Tap the pause button on the game screen. From the pause menu you can adjust settings such as music, sound effects and notifications

Apple often sends receipts after the time of purchase and may combine multiple purchases into one receipt. Check reportaproblem.apple.com to view your recent purchase history

Box Jam! is only available on iOS and Android mobile devices

The Leaderboard is a monthly ranking of the top 50 players and top 50 teams. Player scores are based on the number of levels completed, and team scores are based on the sum of levels completed by t...

Do not open suspicious links that claim to provide free or unlimited items. These links may ask for personal information and do not deliver any items

Do not open suspicious links or websites that claim to offer free or unlimited coins, lives or boosters. These sites may collect personal information but provide nothing in return

All Box Jam! payments are processed by Apple or Google. If you receive suspicious receipts, contact Apple or Google support. Do not share your password or account information.Further security infor...